World Class Communities

The past few months I’ve spent a lot of my time working on our research for what it takes to build a world class community.  This morning I posted an article about setting a clear business objective.

Below I’ve included a few links and images to material we’ve created — and this is just the start!

The first is a white paper, World Class Communities: The Characteristics of Community Excellence white paper, an on-demand webinar, and a series of blog posts detailing the findings of our research.

We’ve also created some great info-graphics:

Social Networks vs Online Communities

The Social Ecosystem

This is just the start of some great research about what it takes to become a world class community.  Stay tuned, there is a lot more to come!


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