Do you magnify efficiency?

When you think about designing [something] using technology, do you magnify the efficiency or the inefficiency? I came across this quote from Bill Gates in The 4-Hour Workweek: “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applies to an inefficient operation will magnify...
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Breast Cancer Awareness Month

I almost let it pass without realizing it. October is Breast Cancer Awareness Month. This is an issue that I’m personally connected to. When I was 21 breast cancer killed my mom. It started when I was about 14 and finally spread into her liver and through-out her body. Technically it was liver failure that killed her. She had it all: chemo, double mastectomy, the works. In her day some...
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Announcing Community Server 2008.5

Last week I announced that Community Server Evolution – a version of Community Server designed specifically for the Intranet – was released. Today I’m happy to announce that our point release of Community Server 2008 (officially Community Server 2008.5) is now available. You can read more details about what is included in the release, such as the new wiki, here or download it...
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Enterprise 2.0 and the Evolution of the Intranet

Today we officially launched Community Server Evolution, or as we like to call it, Evolution. You can read the full press release here. Evolution, as its name so aptly describes, is about progressive change and improvements. In this case the evolution of the intranet and bringing the power of Enterprise 2.0 behind the firewall. Enterprise 2.0 is characterized, primarily, by the use of...
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10 Best Practices for Running a Great Community

Customer often ask us for guidance as to how to start and manage a thriving community. Whether it’s a Digital Marketing solution or an Enterprise 2.0 solution these tips still apply. I’ll also go ahead and caveat that this isn’t a complete list – by any means! 1. Identify Measurable Goals and Objectives What are the metrics for measuring if the community was successful...
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