Wow, who built the AT&T site?

The morning my 9 month old BlackBerry 8800 has decided to die (and no Scott, I’m not buying an iPhone). So I headed on over to AT&T to see what BlackBerry they are offering now just in case I need to buy a replacement.

First I go to and click on the big “Wireless” tab. So far so good From the wireless tab I click the “Personal” button to view the phones:

Nothing happens. So after a few more clicks (maybe it’s broken, right?) I notice that the site opened a new window:


So in order for me to look at their products and services I first have to decide if I want to make the AT&T home page Personal Wireless? I would never ever make any claims about being a usability expert, but this is just dumb.