The past few months I’ve spent a lot of my time working on our research for what it takes to build a world class community. This morning I posted an article about setting a clear business objective.
Below I’ve included a few links and images to material we’ve created — and this is just the start!
The first is a white paper, World Class Communities: The Characteristics of Community Excellence white paper, an on-demand webinar, and a series of blog posts detailing the findings of our research.
We’ve also created some great info-graphics:
Social Networks vs Online Communities
This is just the start of some great research about what it takes to become a world class community. Stay tuned, there is a lot more to come!